Refund Policy

1. General Policy

All purchases of Meeting Minutes Powerhouse, including one-time purchases, subscriptions, and any bundled products within the Parent Group Blueprint Suite, are considered final sale. Due to the digital nature of the App, we do not offer refunds or exchanges once access has been granted, except as expressly stated in this policy.

2. Eligible Exceptions

Lisa Clarke Speaks, LLC may, at its sole discretion, issue a full or partial refund in the following limited circumstances:

• Duplicate Charge: You were accidentally charged more than once for the same purchase.
• Billing Error: You were charged an incorrect amount due to a technical or processing error.
• Non-Delivery of Access: You completed payment but never received access to the App due to a technical failure on our end, and the issue could not be resolved within a reasonable time.
• Significant, Unresolved Technical Defect: The App has a verified defect that substantially prevents its core functionality, and our support team was unable to resolve the issue after being given a reasonable opportunity to do so.

Refund requests based on change of mind, lack of use, misunderstanding of features, or dissatisfaction with formatting/design preferences are not eligible under this policy.

3. Refund Request Window

Any refund request must be submitted within 7 calendar days of the original purchase date. Requests submitted after this window will not be considered, except where required by law.

4. How to Request a Refund

To request a refund, please contact us with the following information:

• Full name and email address used at checkout
• Order/transaction ID or receipt from our payment processor
• Reason for the refund request
• Any relevant screenshots or details (for technical issues)

Send refund requests to: info@lisaclarkespeaks.com

We aim to respond to all refund requests within 3–5 business days.

5. Approved Refunds

If a refund is approved:

• It will be issued to the original payment method used at checkout.
• Processing times may vary depending on your bank or payment provider (typically 5–10 business days).
• Access to the App and any associated features may be revoked upon issuance of the refund.

6. Subscription Cancellations

If Meeting Minutes Powerhouse is purchased as part of a recurring subscription:

• You may cancel your subscription at any time to prevent future billing.
• Cancellation stops future charges but does not entitle you to a refund for the current or prior billing period(s), unless an exception under Section 2 applies.
• Access will continue through the end of the current paid billing cycle.

7. Chargebacks

Initiating a chargeback or payment dispute with your bank or card issuer without first contacting us to resolve the issue may result in immediate termination of your access to the App and any associated products in the Parent Group Blueprint Suite.

8. Changes to This Policy

Lisa Clarke Speaks, LLC reserves the right to update this Refund Policy at any time. The updated version will be indicated by a revised "Last Updated" date and will apply to purchases made after the effective date of the change.

9. Contact Us

Questions about this Refund Policy should be directed to:

Lisa Clarke Speaks, LLC

Email: info@lisaclarkespeaks.com

Website: LisaClarkeSpeaks.com

View the live version on our website: TheParentGroupBlueprint.com